Striving To Be Best In Class

All employees are taught how to complete company and incident reports accurately and thoroughly. This includes gathering all necessary information and detailing the events that occurred.

In this learning module guards are taught all onsite access control procedures, how to properly verify IDs, check names against lists, and most importantly how to take appropriate action if someone is not on the list. Our guards are also trained to be courteous and welcoming to visitors, while keeping an eye out for any suspicious activity.

New guards will learn how to complete a Field Level Hazard Assessment, including how does a field level hazard assessment work? FLHA s are used by workers to identify and control hazards in designated work areas. Through the "stop and think" process, it empowers workers to minimize health and safety risks.

This section of training includes knowing the muster points of each site and the evacuation plan. Learning what is expected of them during an evacuation.

Communication is the most important part of what we do, communicating to other guards on site or your "cross over" guard, ensuring they know what happened if anything well on shift, so they are fully informed. Reporting  protocols are taught as it is very important, to know when to reach out to a supervisor or project manager of a site, for help and direction.

Employees will learn what to look for as a security guard to ensure site security. Review and reinforcement of how to ensure how observations are taken and documented fully in the correct reports.

This section covers learning when you’re not 100% and what options you have with HKS internal resources. If an employee needs help beyond what HKS can provide what resources and options, they have.

This important module includes learning about timings, staggering, location and path, QR code checks, photo sent, when to check in with supervisor.

This training covers the significance of client trust, confidence, and loyalty and highlights the detrimental effects if information is shared. This lesson highlights the importance of maintaining trust between clients and employers when it comes to confidentiality.

In this section the training covers the after affects of a fire, what to watch for, when to call the fire department, ensuring patrols are done at the right times approved by OH&S. Fire watch is not just for fires but when fire alarm systems or sprinkler systems are down, we are the fire alarm system. This training covers the importance and protocols of watching out for flooding, leeks, and frozen pipes.

Training teaches the skills necessary to be able to interact with all types of people on a site, from unregistered guests to project managers and inspectors. How to handle questions you may not know and what steps to take to get the information.

This module covers learning the “Three P’s.", how to check the scene for danger before providing help. Learning how to treat cuts and scrapes, apply pressure, disinfectant, bandages and how to treat heat exhaustion, use cool fluids, cool cloths, and shade as well as how to treat hypothermia; use warm fluids and warm covering.

In this section Fire, smoke, water, flooding, freezing, unregistered guest causing problems, vandalism, theft, trespassing are covered. The training also covers how to know when to call 911.

In this section employees are trained to learn how to keep calm and talk to people to de escalate situations and possibly come to a resolution. What to do if these don’t work and when to call 911.

This learning includes the HKS Security overview of site post orders, including security guard responsibilities, Emergency contact numbers, security documents for sites, hazards / equipment / PPE, and any site-specific procedures or contacts.